Why haven’t I received my PayPal Debit Card?

Your PayPal Debit Card will arrive in the mail 7-10 days after you request it. We’ll send the card to the address you entered and confirmed in your application. It’ll arrive in a PayPal-branded envelope.

If you haven’t received your card after 10 days, please cancel it and request a new one. Ensure your address is current and it’s not a PO Box.

If it's been 13 months since you last used your PayPal Debit Card, you’ll need to request a new one.