Returned PayPal Business Debit Mastercard®

The Postal Service returned your PayPal Business Debit Mastercard®.

Here's how to update the address linked with your debit card:

1. Click PayPal Business Debit Mastercard®.
2. Click Update card address under Card Settings.
3. Click Add a new address or Manage existing card address.
4. Enter your new address details and click Edit Address.

Here's how to cancel your debit card and request a new one:

1. Click PayPal Business Debit Mastercard® under your balance.
2. Click Replace or cancel card under Card Settings.
3. Select one of the options to let us know why you are canceling or requesting a new card.
4. Answer the questions and follow the steps.

The debit card may have been returned for one of the following reasons:

• The address associated with your debit card either hasn't been updated or wasn't updated before the replacement card was mailed.
• The street address has too many characters. For mailing purposes, the maximum characters allowed when entering your address is 24 characters per line. When your street address includes a suite or apartment number, we suggest that you use both address lines to ensure that your address information does not exceed the 24-character line maximum.

The PayPal Business Debit Mastercard® is issued by The Bancorp Bank, N.A. (“Bancorp”) pursuant to a license by Mastercard International Incorporated and may be used everywhere Mastercard is accepted. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Bancorp is issuer of the Card only and not responsible for the associated accounts or other products, services, or offers from PayPal.