What can I do with PayPal package tracking?

The PayPal app can provide live shipping updates for your purchases so you know where your packages are and when they’ll arrive.

With Package tracking, you can:

• Track packages automatically and manually, whether or not you bought them with PayPal.
  
• Track packages shipped worldwide, from the biggest online stores to the small shops you love.

Where can I find the Package tracking feature?

It’s exclusive to the PayPal app, and you can find it anytime in a couple of places. On the Home screen, tap on the menu in the upper-left corner and find Package tracking in the list. You can also go to Activity and tap the Package tracking tile at the top of the screen.

How can I track packages automatically?

All you need to do is link your email to Package tracking – just make sure it’s the one where you get your shopping emails and order confirmations.

How does automatic Package tracking work?

Package tracking checks your inbox for shopping and shipping updates, so you don’t have to. It finds packages and organizes them for you into a list with live updates. Plus, if you’re opted in, you’ll get push notifications so you can follow a package’s progress and receive updates about when it should arrive. Link your email to Package tracking in the app to get started.

We respect your privacy. Package tracking will only check your inbox for order, shipping, and product details, and no other emails in your inbox are scanned or viewed. You can unlink your email from Package tracking anytime in your account settings in the app.

How do I track packages manually?

Enter the tracking number and carrier, and we’ll provide live updates. 

What’s the difference between the “In Progress” and the “Delivered” lists?

Packages shown in the in Progress tab are still on the way. The Delivered tab shows what’s arrived and when it was delivered – think of it as a history of past packages.

What do “Prepping,” “Shipped,” “Out for delivery,” and “Delivered” means?

These statuses reflect the latest info we have from the carrier:

• Prepping – The seller created a shipping label and is ready to send your items.
• Shipped – The carrier has your package, and your items are now on the way.
• Out for delivery – Your items are likely on a delivery truck and are close to arriving.
• Delivered – Your package has arrived.

Please note: when it comes to shipping packages, things are constantly moving, so these definitions might not accurately represent the exact status of your package at all times.