PayPal Customer Fees

Buying and sending money can be easy, fast, and secure when using PayPal.

In an effort to provide customers access to critical funds, PayPal will be temporarily waiving some of its fees for customers sending funds to Ukrainian PayPal accounts or receiving funds into Ukrainian PayPal accounts until further notice. Exchange rates or fees charged by a customer's card issuer or bank may still apply. Please see the fees for Ukrainian personal accounts page and this Help Center article for updates and more information about our services for Ukrainian customers.

Last Updated: 14, August 2023

You can find details about changes to our rates and fees and when they will apply on our

Policy Updates Page. You can also view these changes by clicking ‘Legal’ at the bottom of any web-page and then selecting ‘Policy Updates’.

Domestic

A transaction occurring when both the sender and receiver are registered with or identified by PayPal as residents in the European Economic Area (EEA).

International

A transaction occurring when the sender and receiver are registered with or identified by PayPal as residents of different markets. Certain markets are grouped together when calculating international transaction rates. For a listing of our groupings, please access our Market/Region Grouping Table.

International euro (EUR) or Swedish krona (SEK) transactions where both the sender and the receiver are registered with or identified by PayPal as resident in the European Economic Area (EEA) are treated as domestic transactions for the purpose of applying fees.

Market Code Table

We may refer to two-letter market codes throughout our fee pages. For a complete listing of PayPal market codes, please access our Market Code Table.

Relevant Market/Region

Rates published below apply to PayPal accounts of residents of the following market/region:

Market/Region list

Vatican City (VA)

Buying with PayPal

It’s free to use PayPal to pay for a purchase or any other type of commercial transaction unless it involves a currency conversion.

Online or in-store

Fee Table: Online or in-store
Rate
No Fee (when no currency conversion is involved)

Sending money

When you send money (initiated from the “Friends and Family” tab of the “Send Money” flow) to friends and family without making an underlying commercial transaction (that is, the payment is not for the purchase of goods or services or for making any other commercial transaction), we call that a “personal transaction”.

The rates relating to personal transactions are set out below.

Sending domestic personal transactions

Fee Table: Sending domestic personal transactions
Rate
No fee (when no currency conversion is involved)

Sending international personal transactions

Fee Table: Sending international personal transactions
Market of recipient's address Rate

European Economic Area

  • When transaction currency is EUR or SEK
No fee (when no currency conversion is involved)
Any other market/region

5.00% of the transaction amount

  • The minimum fee is 1.99 EUR and the maximum fee is 3.99 EUR.
Fees charged in different currencies for sending payments: We will collect the fee from balance in the currency in which the fee is payable. To do this, we may need to convert the fee amount from your sending balance into the currency in which the fee is payable, in which case the fees for "Conversions in all other cases" also apply.

Receiving personal transactions

Fee Table: Receiving personal transactions
Rate
No fee (when no currency conversion is involved)

PayPal Payouts

PayPal Payouts (which includes the service formerly known as Mass Pay) allows you to easily send payments to multiple recipients at once. We charge you a fee for each payment you send using PayPal Payouts. The fee is based on the type of payment and currency in which it is sent.

Sending PayPal Payouts

Fee Table: Sending PayPal Payouts
Transaction Rate
Domestic PayPal Payouts 2% of total transaction amount (not to exceed the domestic maximum fee cap below)
Other International PayPal Payouts 2% of total transaction amount (not to exceed the international maximum fee cap below)

Maximum fee cap for PayPal Payouts

Based on payment currency:

Fee Table: Maximum fee cap for PayPal Payouts
Currency Domestic Maximum Fee Cap International Maximum Fee Cap
Australian dollar 16.00 AUD 100.00 AUD
Brazilian real 24.00 BRL 150.00 BRL
Canadian dollar 14.00 CAD 90.00 CAD
Czech koruna 280.00 CZK 1700.00 CZK
Danish krone 84.00 DKK 500.00 DKK
Euro 12.00 EUR 70.00 EUR
Hong Kong dollar 110.00 HKD 660.00 HKD
Hungarian forint 3080.00 HUF 18,500.00 HUF
Israeli new shekel 50.00 ILS 320.00 ILS
Japanese yen 1200.00 JPY 8000.00 JPY
Malaysian ringgit 50.00 MYR 300.00 MYR
Mexican peso 170.00 MXN 1080.00 MXN
New Taiwan dollar 440.00 TWD 2700.00 TWD
New Zealand dollar 20.00 NZD 120.00 NZD
Norwegian krone 90.00 NOK 540.00 NOK
Philippine peso 640.00 PHP 3800.00 PHP
Polish zloty 46.00 PLN 280.00 PLN
Russian ruble 480.00 RUB 2800.00 RUB
Singapore dollar 20.00 SGD 120.00 SGD
Swedish krona 100.00 SEK 640.00 SEK
Swiss franc 16.00 CHF 100.00 CHF
Thai baht 460.00 THB 2800.00 THB
UK pounds sterling 10.00 GBP 60.00 GBP
US dollar 14.00 USD 90.00 USD

Currency Conversions

For information about how we convert currency, please see the user agreement.

Please access the Currency Converter tool below to indicate the applicable rate that may apply to your transaction. Any rates shown are subject to change based on time and date of the completed transaction.

Currency Converter Tool

Converting balance for a business account and transactions for which a receiver has agreed to bear the currency conversion

Fee Table: Converting balance for a business account and transactions for which a receiver has agreed to bear the currency conversion
Rate
3.0% above the base exchange rate

Other Customer Fees

Included below are fees associated with events, requests, or actions that may happen when you use your account.

Other Fees

Fee Table: Other Fees
Activity Description Rate
Bank Return on Transfer out of PayPal This fee is charged when a transfer out of PayPal is attempted by a user and it fails because incorrect bank account information or delivery information is provided. 3.00 EUR
Credit Card and Debit Card Confirmation(s) Some users, in order to increase their sending limit or as PayPal may determine, may be charged a credit card and debit card link and confirmation fee. This amount will be refunded when you successfully complete the credit card or debit card verification process. See Credit Card and Debit Card Link and Confirmation Table below.
Records Request This fee will apply for requests of information relating to why we had reasonable justification to refuse your payment order. We will not charge you for records requested in connection with your good-faith assertion of an error in your PayPal account. 12.00 EUR (per item)

Credit Card and Debit Card Link and Confirmation Table

Fee Table: Credit Card and Debit Card Link and Confirmation Table
Currency Rate
Australian dollar 2.00 AUD
Brazilian real 4.00 BRL
Canadian dollar 2.45 CAD
Czech koruna 50.00 CZK
Danish krone 12.50 DKK
Euro 1.50 EUR
Hong Kong dollar 15.00 HKD
Hungarian forint 400.00 HUF
Israeli new shekel 8.00 ILS
Japanese yen 200.00 JPY
Malaysian ringgit Not Applicable
Mexican peso 20.00 MXN
Fee Table: Credit Card and Debit Card Link and Confirmation Table
Currency Rate
New Taiwan dollar 70.00 TWD
New Zealand dollar 3.00 NZD
Norwegian krone 15.00 NOK
Philippine peso 100.00 PHP
Polish zloty 6.50 PLN
Russian ruble 60.00 RUB
Singapore dollar 3.00 SGD
Swedish krona 15.00 SEK
Swiss franc 3.00 CHF
Thai baht 70.00 THB
UK pounds sterling 1.00 GBP
US dollar 1.95 USD