How do I add and confirm, change or remove a phone number on my PayPal account?

When you add your mobile number, we'll be able to get in touch with you or reach you via text message to help service your account. We suggest you review and update the mobile number registered on your PayPal account regularly to make sure it's up to date. 

Here’s how to add, change or remove a phone number on a web browser:

  1. Go to your Profile Settings.
  2. In the Phone section, click Update.
  • To add a new number, click +. (Remember to confirm it.)
  • To update a phone number, click Update next to the number, make your edits and click Change Number.
  • To remove a phone number, click Remove beside the number. (You can only remove a phone number if you have at least two added to your PayPal account.)

To add, change, or remove a phone number on the app:

  1. Tap Settings.
  2. Tap Account Info.
  3. Tap Phone Numbers.
  • To add a new phone number, tap + Add a phone number, enter the number, and tap Add.
  • To edit a phone number, tap the number, make your edits, and then tap Done.
  • To remove a phone number, tap the number, scroll down, and tap Remove. (You can only remove a phone number if you have at least two added to your PayPal account.)

When you add a mobile number to your PayPal account, we send you a text message with a confirmation code. Enter this code to your PayPal account to confirm your mobile number. For security reasons, the code expires in 15 minutes from the time it's issued.

To resend the confirmation code:  

  1. Go to your Profile Settings.
  2. Click Confirm your number.  
  3. Click Resend confirmation code. When you receive the code, enter it and click Validate.

To resend the confirmation code on the app: 

  1. Tap Settings.
  2. Tap Account Info. 
  3. Tap Phone Numbers.  
  4. Tap the number you want to confirm, then tap Resend Code.
  5. Enter the code and tap Confirm Number.  

More ways we can help

Developer Resources

Access documentation, APIs and more

Braintree Support

Find technical information on processing with Braintree

Site Status

Get status on scheduled maintenance and more

Personal Help

Get help with using any of our PayPal products

Business Help

Get help with using any of our PayPal products

Contact Us

Contact customer service

Message Center

Send, receive, and view your PayPal messages