Why is the PayPal Business App being discontinued?

We are discontinuing the business app to streamline our service and focus on delivering the best user experience through the PayPal app. This change allows us to allocate resources toward improving the features and performance of our business and consumer experiences through a single app experience.

How do I access my account after the business app is discontinued?

Your account and all associated data will remain secure and accessible through the web and PayPal app experience. Your information will not be lost; you can log in with the same credentials on PayPal.com and continue running your business. If you choose to stay with your personal account, you may not have access to the full breadth of business capabilities.

When will the business app no longer be available?

The business app will no longer be available after July 14, 2025. However, after this date, you can still access your account and functionalities through the web experience and the PayPal app.

Do I need to have a business account to use the PayPal app?

No. You can log in to the PayPal app with your personal account. However, you might not see business-specific features from the personal account, such as customers, items library, business profile, shipping, etc. To access these capabilities, you can either open a new business account with PayPal or upgrade your personal account to a business account.