PayPal Merchant Fees
When you sell with us, you can get some of the most competitive rates in the business.
Last Updated: 31, May 2021
You can find details about changes to our rates and fees and when they will apply on our Policy Updates Page. You can also view these changes by clicking ‘Legal’ at the bottom of any web-page and then selecting ‘Policy Updates’.
Domestic: A transaction occurring when both the sender and receiver are registered with or identified by PayPal as residents of the same market.
International: A transaction occurring when the sender and receiver are registered with or identified by PayPal as residents of different markets. Certain markets are grouped together when calculating international transaction rates. For a listing of our groupings, please access our Market/Region Grouping Table.
Market Code Table: We may refer to two-letter market codes throughout our fee pages. For a complete listing of PayPal market codes, please access our Market Code Table.
Relevant Market/
Region
Rates published below apply to PayPal accounts of residents of the following market/region:
Market/Region list
| Vietnam (VN) |
|---|
Commercial Transaction Rates
When you buy or sell goods or services, make any other commercial type of transaction, send or receive a charity donation or receive a payment when you “request money” using PayPal, we call that a “commercial transaction”.
Receiving international transactions
| Where sender’s market/region is | Rate |
|---|---|
| Outside of Vietnam (VN) Commercial Transactions | 4.40% + fixed fee |
Fixed fee for commercial transactions (based on currency received)
| Currency | Fee |
|---|---|
| Australian dollar | 0.30 AUD |
| Brazilian real | 0.60 BRL |
| Canadian dollar | 0.30 CAD |
| Czech koruna | 10.00 CZK |
| Danish krone | 2.60 DKK |
| Euro | 0.35 EUR |
| Hong Kong dollar | 2.35 HKD |
| Hungarian forint | 90.00 HUF |
| Israeli new shekel | 1.20 ILS |
| Japanese yen | 40.00 JPY |
| Malaysian ringgit | 2.00 MYR |
| Mexican peso | 4.00 MXN |
| Currency | Fee |
|---|---|
| New Taiwan dollar | 10.00 TWD |
| New Zealand dollar | 0.45 NZD |
| Norwegian krone | 2.80 NOK |
| Philippine peso | 15.00 PHP |
| Polish zloty | 1.35 PLN |
| Russian ruble | 10.00 RUB |
| Singapore dollar | 0.50 SGD |
| Swedish krona | 3.25 SEK |
| Swiss franc | 0.55 CHF |
| Thai baht | 11.00 THB |
| UK pounds sterling | 0.20 GBP |
| US dollar | 0.30 USD |
Alternative Payment Method Rates
We may allow your customers to choose any of the alternative payment methods (APM) listed in our APM agreement at checkout to pay you for purchases.
For a complete listing of the APMs we support, please see Annex 1 of your market’s APM agreement. You must accept the terms of your market’s APM agreement before receiving APM payments.
Our Commercial Transaction Rates apply when you receive APM funded payments.
PayPal Payouts
PayPal Payouts (which includes the service formerly known as Mass Pay) allows you to easily send payments to multiple recipients at once. We charge you a fee for each payment you send using PayPal Payouts. The fee is based on the type of payment and currency in which it is sent.
Sending PayPal Payouts
| Transaction | Rate |
|---|---|
| PayPal Payouts | 2.00% of total transaction amount (not to exceed the maximum fee cap below) |
Maximum fee cap for PayPal Payouts
Based on payment currency:
| Currency | Maximum Fee Cap |
|---|---|
| Australian dollar | 1.25 AUD |
| Brazilian real | 2.00 BRL |
| Canadian dollar | 1.25 CAD |
| Czech koruna | 24.00 CZK |
| Danish krone | 6.00 DKK |
| Euro | 0.85 EUR |
| Hong Kong dollar | 7.00 HKD |
| Hungarian forint | 210.00 HUF |
| Israeli new shekel | 4.00 ILS |
| Japanese yen | 120.00 JPY |
| Malaysian ringgit | 4.00 MYR |
| Mexican peso | 11.00 MXN |
| New Taiwan dollar | 33.00 TWD |
| New Zealand dollar | 1.50 NZD |
| Norwegian krone | 6.75 NOK |
| Philippine peso | 50.00 PHP |
| Polish zloty | 3.00 PLN |
| Russian ruble | 30.00 RUB |
| Singapore dollar | 1.60 SGD |
| Swedish krona | 9.00 SEK |
| Swiss franc | 1.30 CHF |
| Thai baht | 36.00 THB |
| UK pounds sterling | 0.65 GBP |
| US dollar | 1.00 USD |
Micropayments
Subject to application and pre-approval by PayPal, you may upgrade an existing account to receive the Micropayments rate. Micropayments rates can be ideal as an alternative to standard commercial transaction rates for business that process payments under 5.00 VND. If you upgrade to the Micropayments rate, this rate will apply to all commercial transaction payments received into your PayPal account. Please contact us to apply for the Micropayments rates.
Receiving micropayments
Micropayments fixed fee
Based on payment currency:
| Currency | Fee |
|---|---|
| Australian dollar | 0.05 AUD |
| Brazilian real | 0.10 BRL |
| Canadian dollar | 0.05 CAD |
| Czech koruna | 1.67 CZK |
| Danish krone | 0.43 DKK |
| Euro | 0.05 EUR |
| Hong Kong dollar | 0.39 HKD |
| Hungarian forint | 15.00 HUF |
| Israeli new shekel | 0.20 ILS |
| Japanese yen | 7.00 JPY |
| Malaysian ringgit | 0.20 MYR |
| Mexican peso | 0.55 MXN |
| Currency | Fee |
|---|---|
| New Taiwan dollar | 2.00 TWD |
| New Zealand dollar | 0.08 NZD |
| Norwegian krone | 0.47 NOK |
| Philippine peso | 2.50 PHP |
| Polish zloty | 0.23 PLN |
| Russian ruble | 2.00 RUB |
| Singapore dollar | 0.08 SGD |
| Swedish krona | 0.54 SEK |
| Swiss franc | 0.09 CHF |
| Thai baht | 1.80 THB |
| UK pounds sterling | 0.05 GBP |
| US dollar | 0.05 USD |
Chargeback Fees
For transactions that are not processed either through a buyer’s PayPal account or through a guest checkout, we assess a settlement fee to sellers for credit and debit card transaction chargebacks (a chargeback may occur when a buyer rejects or reverses a charge on his or her card through the card issuer).
The chargeback fee is based on the currency received as follows:
Chargeback fees
| Currency | Fee |
|---|---|
| Australian dollar | 15.00 AUD |
| Brazilian real | 20.00 BRL |
| Canadian dollar | 15.00 CAD |
| Czech koruna | 250.00 CZK |
| Danish krone | 60.00 DKK |
| Euro | 11.25 EUR |
| Hong Kong dollar | 75.00 HKD |
| Hungarian forint | 2,000.00 HUF |
| Israeli new shekel | 40.00 ILS |
| Japanese yen | 1,300.00 JPY |
| Malaysian ringgit | 40.00 MYR |
| Mexican peso | 110.00 MXN |
| Currency | Fee |
|---|---|
| New Taiwan dollar | 330.00 TWD |
| New Zealand dollar | 15.00 NZD |
| Norwegian krone | 65.00 NOK |
| Philippine peso | 500.00 PHP |
| Polish zloty | 30.00 PLN |
| Russian ruble | 320.00 RUB |
| Singapore dollar | 15.00 SGD |
| Swedish krona | 80.00 SEK |
| Swiss franc | 10.00 CHF |
| Thai baht | 360.00 THB |
| UK pounds sterling | 7.00 GBP |
| US dollar | 10.00 USD |
Dispute Fees
We may charge a Dispute Fee when a buyer files a dispute claim or chargeback for a transaction that was processed through the buyer’s PayPal account or a PayPal checkout solution. Please see the User Agreement for more information about Standard and High Volume Dispute fees.
Dispute fees will be applied in the currency of the original transaction.
Standard Dispute Fees
| Currency | Fee |
|---|---|
| Australian dollar | 12.00 AUD |
| Brazilian real | 35.00 BRL |
| Canadian dollar | 10.00 CAD |
| Czech koruna | 185.00 CZK |
| Danish krone | 55.00 DKK |
| Euro | 7.00 EUR |
| Hong Kong dollar | 65.00 HKD |
| Hungarian forint | 2450.00 HUF |
| Indian Rupee | 580.00 INR |
| Israeli new shekel | 30.00 ILS |
| Japanese yen | 870.00 JPY |
| Malaysian ringgit | 35.00 MYR |
| Mexican peso | 160.00 MXN |
| Currency | Fee |
|---|---|
| New Taiwan dollar | 250.00 TWD |
| New Zealand dollar | 13.00 NZD |
| Norwegian krone | 75.00 NOK |
| Philippine peso | 405.00 PHP |
| Polish zloty | 30.00 PLN |
| Russian ruble | 600.00 RUB |
| Singapore dollar | 11.00 SGD |
| Swedish krona | 75.00 SEK |
| Swiss franc | 8.00 CHF |
| Thai baht | 250.00 THB |
| UK pounds sterling | 6.00 GBP |
| US dollar | 8.00 USD |
High Volume Dispute Fees
| Currency | Fee |
|---|---|
| Australian dollar | 24.00 AUD |
| Brazilian real | 70.00 BRL |
| Canadian dollar | 20.00 CAD |
| Czech koruna | 370.00 CZK |
| Danish krone | 110.00 DKK |
| Euro | 14.00 EUR |
| Hong Kong dollar | 130.00 HKD |
| Hungarian forint | 4900.00 HUF |
| Indian Rupee | 1160.00 INR |
| Israeli new shekel | 60.00 ILS |
| Japanese yen | 1740.00 JPY |
| Malaysian ringgit | 70.00 MYR |
| Mexican peso | 320.00 MXN |
| Currency | Fee |
|---|---|
| New Taiwan dollar | 500.00 TWD |
| New Zealand dollar | 26.00 NZD |
| Norwegian krone | 150.00 NOK |
| Philippine peso | 810.00 PHP |
| Polish zloty | 60.00 PLN |
| Russian ruble | 1200.00 RUB |
| Singapore dollar | 22.00 SGD |
| Swedish krona | 150.00 SEK |
| Swiss franc | 16.00 CHF |
| Thai baht | 500.00 THB |
| UK pounds sterling | 12.00 GBP |
| US dollar | 16.00 USD |
Currency Conversions
For information about how we convert currency, please see the user agreement.
The transaction exchange rate used for your currency conversion includes a fee which we charge above the base exchange rate. The fee depends on the type of currency conversion, as follows:
Conversions when sending payments or receiving refund(s)
For any currency conversions that occur when making personal payments or commercial transactions and receiving a refund beyond 1 day of the date of the original payment.
| Currency | Rate above the base exchange rate (to form the transaction exchange rate) | Currency | Rate above the base exchange rate (to form the transaction exchange rate) |
|---|---|---|---|
| Australian dollar (AUD) | 4.00% | New Taiwan dollar (TWD) | 4.00% |
| Brazilian real (BRL) | 4.00% | New Zealand dollar (NZD) | 4.00% |
| Canadian dollar (CAD) | 4.00% | Norwegian krone (NOK) | 4.00% |
| Czech koruna (CZK) | 4.00% | Philippine peso (PHP) | 4.00% |
| Danish krone (DKK) | 4.00% | Polish zloty (PLN) | 4.00% |
| Euro (EUR) | 4.00% | Russian ruble (RUB) | 4.00% |
| Hong Kong dollar (HKD) | 4.00% | Singapore dollar (SGD) | 4.00% |
| Hungarian forint (HUF) | 4.00% | Swedish krona (SEK) | 4.00% |
| Israeli new shekel (ILS) | 4.00% | Swiss franc (CHF) | 4.00% |
| Japanese yen (JPY) | 4.00% | Thai baht (THB) | 4.00% |
| Malaysian ringgit (MYR) | 4.00% | UK pounds sterling (GBP) | 4.00% |
| Mexican peso (MXN) | 4.00% | US dollar (USD) | 4.00% |
Conversions in all other cases
Rates for all other currency conversions:
| Rate |
|---|
| 3.00% |
eCheque Fees
Sometimes the sender of a payment you receive may use an eCheque as a means of funding that payment from their bank account, in order to send it from their PayPal account. Please see the user agreement for more information about eCheques. When you receive an eCheques funded payment we apply the fee you agreed to pay to receive the payment up to a monetary cap indicated below (based on the currency received):
Receiving eCheque fees
| Payment Type | Rate |
|---|---|
| Per each payment transaction | Commercial Transaction Rates |
Maximum fee cap for eCheque
| Currency | Maximum fee cap |
|---|---|
| Australian dollar | 50.00 AUD |
| Brazilian real | 75.00 BRL |
| Canadian dollar | 45.00 CAD |
| Czech koruna | 850.00 CZK |
| Danish krone | 250.00 DKK |
| Euro | 35.00 EUR |
| Hong Kong dollar | 330.00 HKD |
| Hungarian forint | 9,250.00 HUF |
| Israeli new shekel | 160.00 ILS |
| Japanese yen | 4,000.00 JPY |
| Malaysian ringgit | 150.00 MYR |
| Mexican peso | 540.00 MXN |
| New Taiwan dollar | 1,350.00 TWD |
| New Zealand dollar | 60.00 NZD |
| Norwegian krone | 270.00 NOK |
| Philippine peso | 1,900.00 PHP |
| Polish zloty | 140.00 PLN |
| Russian ruble | 1,400.00 RUB |
| Singapore dollar | 60.00 SGD |
| Swedish krona | 320.00 SEK |
| Swiss franc | 50.00 CHF |
| Thai baht | 1,400.00 THB |
| UK pounds sterling | 30.00 GBP |
| US dollar | 45.00 USD |
Withdrawals Out of PayPal
You can typically withdraw money out of PayPal by standard withdrawals/transfers to your linked bank account. A currency conversion (and currency conversion fees) may also apply.
Withdrawing a balance from a business PayPal account
| Withdrawal/Transfer to | Withdrawal/Transfer Type | Rate |
|---|---|---|
| Bank Account | Withdrawals made to your local Vietnamese account | 60,000.00 VND (when no currency conversion is involved) |
Other Merchant Fees
Included below are fees associated with events, requests, or actions that may happen when you use your account.
Other Fees
| Activity | Description | Rate |
|---|---|---|
| Bank Return on Withdrawal/Transfer out of PayPal | This fee is charged when a withdrawal/transfer out of PayPal is attempted by a user and it fails because incorrect bank account information or delivery information is provided. | 70,000.00 VND |
| Credit Card and Debit Card Confirmation(s) | Some users, in order to increase their sending limit or as PayPal may determine, may be charged a credit card and debit card link and confirmation fee. This amount will be refunded when you successfully complete the credit card or debit card verification process. | See Credit Card and Debit Card Link and Confirmation Table below. |
| Commercial Transaction Refunds | Full Refunds |
|
| Partial Refunds |
| |
| Records Request | This fee will apply for requests of information relating to why we had reasonable justification to refuse your payment order. We will not charge you for records requested in connection with your good-faith assertion of an error in your PayPal account. | 10.00 SGD or other currency equivalent (per item) |
Credit Card and Debit Card Link and Confirmation Table
| Currency | Rate |
|---|---|
| Australian dollar | 2.00 AUD |
| Brazilian real | 4.00 BRL |
| Canadian dollar | 2.45 CAD |
| Czech koruna | 50.00 CZK |
| Danish krone | 12.50 DKK |
| Euro | 1.50 EUR |
| Hong Kong dollar | 15.00 HKD |
| Hungarian forint | 400.00 HUF |
| Israeli new shekel | 8.00 ILS |
| Japanese yen | 200.00 JPY |
| Malaysian ringgit | 10.00 MYR |
| Mexican peso | 20.00 MXN |
| Currency | Rate |
|---|---|
| New Taiwan dollar | 70.00 TWD |
| New Zealand dollar | 3.00 NZD |
| Norwegian krone | 15.00 NOK |
| Philippine peso | 100.00 PHP |
| Polish zloty | 6.50 PLN |
| Russian ruble | 60.00 RUB |
| Singapore dollar | 3.00 SGD |
| Swedish krona | 15.00 SEK |
| Swiss franc | 3.00 CHF |
| Thai baht | 70.00 THB |
| UK pounds sterling | 1.00 GBP |
| US dollar | 1.95 USD |