Policy Updates

Notice of Amendment(s) to the United States PayPal Agreement(s)

This Page

This page details and/or previews updates to PayPal users of changes to the United States PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.

Notices

Issued: May 15, 2025

Amendments to the PayPal User Agreement
Effective July 16, 2025:

• The PayPal user agreement is being updated to further clarify the differences between PayPal business accounts and PayPal personal accounts. We are also clarifying the actions PayPal may take if the activity associated with your account is not consistent with your account type.
• Relatedly, the PayPal user agreement and the Legal Agreements page are being updated to reflect the terms and conditions applicable to eligible PayPal business accounts that elect to use the optional Business Account Payment Solutions.
• We are adding a new feature for selecting a preferred payment method in one-time online checkout.

Review the updated PayPal User Agreement

Review the updated Legal Agreements page

Amendments to the PayPal Online Payment Services Agreement
Effective July 16, 2025:

• We are changing this agreement to update the terms for Chargeback Protection Tools to include a Loss Cap, outline chargeback coverage for ticket(s) for an event that will occur at a future date, and clarify criteria for merchant enrollment to Chargeback Protection Tools. We are also adding a Termination, Suspension, or Cancellation provision for Chargeback Protection Tools.

Review the updated PayPal Online Payment Services Agreement

Review the updated Merchant Fees page