Report fraud or unauthorized activity right away

Where did you spot the unauthorized activity?

If you notice a transaction you did not make or authorize, report it right away in our Resolution Center.

Log in to the Resolution Center

What to do next

After you’ve notified us, you can take these steps to further protect your accounts and info.

Contact your financial institutions

Review all of your accounts for unauthorized activity to help determine how long your info has been compromised and prepare you for these conversations.

Alert government agencies

Call the Fraud Victim Assistance Department at (877) 438-4337. You can also submit a fraud report or identity theft report.

Learn more about ID theft

Place a fraud alert with the credit bureaus

A fraud alert lets lenders know that you may be a victim of fraud so they’re encouraged to take extra steps to verify your identity before granting new credit. There's no charge, they don't affect your credit score, and can be removed at any time. What's more, if you place a fraud alert at one bureau, they’ll notify the other two for you.

Secure your accounts and review activity

Scammers can change info in your accounts, so check for things like phone numbers, email, or mailing addresses that have been added or changed in your accounts.

Steps to secure your account

Protect yourself against fraud

Our Help Center is always available

Find answers to commonly asked questions and get help with your PayPal account.

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