What is Fastlane by PayPal?

Fastlane by PayPal is a fast and easy way to pay securely online. Save your card and shipping details with Fastlane by PayPal during your first checkout. Then, we’ll prefill your saved details for future purchases wherever Fastlane by PayPal is available. You always have the option to review your details before paying.

Is my Fastlane profile the same as my PayPal account?

No, your Fastlane profile is separate from your PayPal account.

  • With your Fastlane profile, you can check out faster using your saved cards and addresses, without having to remember a password.
  • When you check out using a PayPal account, you’ll be eligible for benefits like Pay Later, Purchase Protection, package tracking, and checking out with crypto or rewards.

How can I use Fastlane by PayPal while shopping online?

  1. Enter your email address during checkout.
  2. Enter the code that we text you.
  3. Review your information and place your order.

How does Fastlane by PayPal ensure that my data is secure?

Data privacy: We encrypt your information when you pay using Fastlane by PayPal.

Identity verification: We text a security code to you when you use Fastlane by PayPal.

What information does Fastlane by PayPal share with the places where I shop?

Fastlane by PayPal doesn’t share your full card number or CVV code with the places where you shop. For your order to be processed, we share your:

  • Email address
  • Phone number
  • Shipping and billing addresses
  • Card expiration date

How many cards and addresses can I save with Fastlane by PayPal?

You can add up to 8 cards and unlimited addresses.

Where can I get help with an order that I placed using Fastlane by PayPal?

Contact the store for help with your order or delivery. Use the store’s website or your receipt to find their contact information and support.

For assistance with your Fastlane by PayPal profile, contact Fastlane by PayPal Support. You can view your saved cards and addresses by logging in to Fastlane by PayPal.

Can I edit or delete information in my profile?

This feature isn’t currently available, but you can add cards and addresses to your profile during checkout or when you log in to Fastlane by PayPal.

How do I delete my Fastlane by PayPal profile?

  1. Log in to Fastlane by PayPal.
  2. Select Help.
  3. Click Delete Profile.
  4. Click Confirm.

Deleting your profile will erase your saved cards and addresses. It’s not possible to recover a deleted profile, but you can create a new one using the same email address.

Can I choose a different payment method next time I shop using Fastlane?

Yes, click Change to select a different card or enter a new card.

Will Fastlane automatically link the payment methods used with different merchants over time?

Fastlane will show all the cards you've ever used with Fastlane, regardless of which card was used with which merchant.

More ways we can help

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