What if I don’t want PayPal to process my personal data?

You have the right to object to the processing of your personal data. However, if you object to the processing of your personal data for the provision of financial or other services, you may no longer be able to use some or all PayPal services. For example, you must use your real name on your account and cannot use a false name.

If you no longer want PayPal to process your data for the purposes of providing you with financial or other services, please close your account. If you close your account, PayPal will retain the data until the retention period has elapsed and there's no other legal reason to keep it longer.

On the web:

  1. Go to Account Settings.
  2. Click Account preferences.
  3. Click Close account.

You can decide which emails you want us to send you and whether you want to receive promotions from our partners. You can also choose to receive emails in an HTML or plain text format.

Here's how to update your email notification preferences from your desktop:

  1. Hover over your name in the top right corner and select Account settings.
  2. Click Notifications on the left side of the page. 
  3. Next to notifications, click Update
  4. Check or uncheck the boxes according to your preferences.
  5. All selections are automatically saved.

Here's how to manage the notifications on the PayPal app: 

  1. Tap Settings.
  2. Tap Notification preferences
  3. Choose which notifications you want to get in your app.

More ways we can help

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